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Risk-Free Shopping Guarantee!

Our main goal is to make you satisfied with your purchase. In fact, we're so sure you will be, that we offer a 100% satisfaction guarantee on every purchase, so you have absolutely no risk. If a product is not working as it should be, is damaged or does not fit, we will exchange it for you immediately.
We do everything in our power to make you satisfied, but please keep in mind that in some cases we are constrained to the policies of our suppliers. In such cases, we will clearly state the relevant policy on the product page so you will know in advance.
If you are in any way not satisfied with your product, contact us immediately at support@14candles.com and we'll do whatever it takes to make you happy. 
Please see our Refunds Policy for additional details.